Location
Sofia, Bulgaria
Description
Responsible for managing customer orders and providing excellent customer service throughout the order-to-cash process, including order processing, delivery coordination and invoicing.
Responsibilities and accountability
Requirements and expertise
- Process customer orders
- Handle customer requests professionally
- Coordinate deliveries
- Cooperate with Planning, Sales, Finance and Supply Chain
- Resolve operational issues
- Maintain Customer Master Data
- Support process documentation
- Ensure compliance with company procedures
- Support multiple business units
- Build strong customer relationships
Personal skills
Education
- University degree or equivalent professional experience
Work experience
- 2–5 years in Customer Service, Order Management or Supply Chain
Critical Competencies
- SAP knowledge
- MS Office
- Customer focus
- Communication skills
- Problem solving
- Fluent English
- French or Spanish is an advantage
Application process
Interested in applying?
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